When hiring in this very challenging environment, besides leadership and management skills which we discussed in our previous blog, companies are also paying attention to candidates’ communication skills.
In every company whether you are working remotely or in the office, you need to communicate with colleagues, clients/customers, vendors and management.
Today with so many people working remotely, it is quite essential that you speak clearly and politely on video chats/conferences or by phone or in person. It is also essential that your writing skills are effective as well.
One area of communication that often gets overlooked is the ability to listen carefully. You need to be a good listener who lets the other person present their ideas, etc and then when they are done, provide them with your ideas or suggestions. Especially when it relates to customer service, it is very important that you listen to the customer carefully, so that you know what their concerns are and you can then respond to them.
As an Executive Search Firm with over 30 years of experience evaluating human capital, we can assist you with evaluating a candidate’s effective communication skills. If you would like our assistance, please contact: Michael F. Rosenblatt, President of The Quest Organization at: Michael@questorg.com
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